this weekend two customers told me they hated me. another one said i totally ruined her weekend and at least ten others threatened to take their business elsewhere.
the reason? because i was the bearer of bad news. yes, this barista brat had to inform her customers that the cinnamon dolce latte is no longer available.
i understand that people get attached to their drinks, but attached to the point of heartache when a syrup is no longer available is pretty ridiculous. in fact, it's downright stupid. so what if you're drink of choice isn't available anymore. is that any reason to yell at the barista? does that make it ok to tell people you hate them? what, you think this barista brat was the one in charge of the "no more cinnamon dolce" decision?
well, guess what? you'll get over it. i know it hurts now and you can't possibly see how life will continue, but i assure you it will. just like life continued after bux discontinued chocolate brownie fappuccinos. and those mocha coconut frappuccinos you loved so much. life didn't end when we quit carrying chocolate fudge cake or those dumb penza bars. so suck it up and try a new drink.
barista rant: why do you find it necessary to smear your fingerprints all over the pastry case? why is it necessary to touch the glass barrier that separates you from your snack of choice? why can't you just say "i'd like an espresso brownie" instead of tapping on the glass multiple times and muttering "i want that". what's next? are you going to lick the glass to see what the snack tastes like? keep your hands to yourself and use those verbal skills