floor, meet latte.
it happens at least every other day, if not multiple times within a day. someone got a little excited, a little careless or a little clumsy and dropped their freshly made drink all over the floor. whether it's iced, ice blended, or steamed, it's at some point been spilled, launched or squeezed so hard the contents no longer remain in the cup.
it happens. and although annoying during a rush, it's something we baristas expect to happen every shift.
most the time the customers are very apologetic and even help clean their mess up. other times they are only concerned with how fast their drink will be remade. and occasionally they don't even bother to tell us about the mess and just walk out the door. how obnoxious does one have to be to not even inform a barista about a wet floor that can be a potential hazard?
well, it happens. more often than this barista brat likes.
i once was walking in to my bux, getting ready to start my shift and witnessed one of these socially stunted people drop his cup, kick it across the floor, then step over the mess and walk right out the store. i picked up the remains of his cup, ran out the store and firmly placed it in the guy's hand. "here, i think you forgot this," i told him, then went to start my shift (my first task, of course, being to clean up the jerk's mess).
accidents happen. we know that and we don't get pissy because of it. we get bratty when someone "accidentally" leaves their brains at home and doesn't act with common decency.
barista rant: how cheap are you people? it only costs 55 cents for an add shot. why do you (on practically a daily basis) return to me with the lame line: "um, this doesn't taste as strong as it usually does. can you put more espresso in?" yeah, it's not as strong because you keep getting free add shots. if your addiction has increased from two shots to three, guess what? you have to pay for it. if your piggy bank can't handle the extra 55 cents, then you seriously need to rethink your beverage choice (among other things).