5.14.2006

you muthah buxtah!

tonight's post will be a huge two-part rant.

partner rant: what the hell! the last three weeks you've totally understaffed us on sundays! why are there only eight people on the schedule, and yet we are open from 6am to 11pm! 17 hours of operation and only eight people staffed. do the math!
if you haven't noticed - sundays are friggen' busy! i mean reeeaaaallllyyy busy! we have the pre-church folk, the pre-garage sales folk, the post church folk, the post-brunch folks, the moms running errands, the dads coming in before golf, the kids on their way to/from the mall, the college students studying for exams, and everything in between.
and it doesn't stop. at all. all day long. so, wouldn't it make sense to schedule enough people to run the store, prep the store and clean the store instead of making the eight of us work twice as hard for the same pay?
and couldn't you have at least given us a couple extra people on mother's day? did you honestly think business would be slow on a friggen' holiday? don't you know everyone and their mother wants a frappuccino on a hot day? all week long we hear "we gotta cut hours! send people home early!" but you're doing it at the expense of service and cleanliness. not exactly what bux is supposed to be known for, eh?

barista rant: are you kidding me? you slacked on mother's day and waited until the last possible minute to get your mother a gift. then you had a brilliant idea - "mom likes coffee! i'll go to starbucks!", so you arrive at my store expecting me to become your personal shopper and create a wonderful mother's day gift bag. then you complain because it doesn't look "festive" enough. um, dude, this is bux - not friggen' barneys, ok? so don't bitch to me because the mug you wanted had a tiny scratch, and don't huff because we don't carry ribbons and bows. don't expect credit for being a "good son" when you ran into bux five minutes before meeting your mom for dinner. i'm very happy i neglected to remove the price tag from her gift which clearly shows how cheap you really are.

6 comments:

Ale8one said...

you guys don't gift wrap coffee? come on!!

Natalie said...

Nice move on leaving the price tag. It's those little things that keep you sane.

Benny said...

Mother's Day sucked for us, too. Understaffed, yep. We're getting the "labor cost" thing chucked at us, but the moron scheduling manager doesn't work when it's really busy, so she doesn't quite understand how bad it gets at peak. Luckily for me, there's a first-in-first-out policy when the big guy starts sending people home.

Can I just say that 17 year-old with drama issues got verbally bitch-slapped the other day? When she tried to tell one of the other assistant managers that I sneaked out without stocking yesterday, "everyone and their mother" took half a second to set her straight. And then some. And then some more, because the next time I see her, she's dealing with me, too. If there's one thing I'm good at, it's letting people know I know they've been talking shit about me. In a completely non-dramatic way, of course.

Starbucks Mother's Day? "I love you Mom. Now make me some damn coffee!"

Sling said...

God help me,I love a good rant!..Ummm,..perhaps next mother's day you set in a supply of small flowers to give to each mom that comes in.Just a little gesture to let them know that,even though jerkwad son didn't make the effort,someone did!..Revenge is a dish best served cold.

guerrilla blogger said...

two for the price of one, it's like a sale!...

jehara said...

i hated working sundays. we started calling them asshole day because all the asses come out on sundays to wreak havoc on retail workers. ugh.