mothers come in all the time with their kids. at my previous bux my biggest rant about mommies was that they let their kids run wild in our store while they sat and drank their coffee. i didn't think a mommy rant could get worse but i have been proven wrong.
the first mommy actually deserves a rave.
as she walked into the store with her two young children i heard her say "now remember, we are only here to get coffee beans. no drinks and no treats, ok?"
she picked out the pound of beans she wanted and handed them to me. meanwhile her kids started to get squirmy and began to whine for some madeleines.
"i already told you, we are just here for beans." she reminded them.
the kids started to whine louder.
"no sweethearts," she continued in her same gentle tone. "mommy already said no treats."
the kids started to cry and pout. "but we want them!" they whined in unison.
"i know you want them but mommy already told you that we weren't going to get them." she remained firm yet even-toned.
"wow," i commented as i handed her back her change. "you're a good mother. most parents would just give in as soon as their kids started making a scene."
"thank you," she smiled. "when they cry it tears at my heart but how else will they learn? if you give in you're just teaching them the wrong lesson."
i swear, i think i'll buy her a coffee the next time she comes in the store.
the second mommy earned this rant.
she and her daughter headed straight to the bathroom when they entered the store. finding it locked, the mom walked to the register and ordered her coffee.
"mommy!" her six year-old called out. "i need a bathroom."
"we have to wait for the person to get out before we can use it." the mom responded.
it was at this time i noticed the girl had very noticeable (and recent) stains on the seat of her pants. it was obvious she'd had an accident and needed to change her clothes - at the very least clean the mess inside her undies.
"mommy, it feels yucky."
"well that's your fault." the mom chided her in front of everyone in the store. "i told you to go poopie before we left the house. next time listen to me and then you won't have to walk around with messy underpants."
"uh, there's a bathroom at the restaurant next door and at the donut shop two doors down." i informed her as i uncomfortably watched her daughter squirming.
"no, she just has to learn to listen to me when i tell her to go to the john before we leave the house." she retorted. "the worse it feels the easier it will be for her to remember next time."
at this point her daughter started to cry softly to herself, clearly embarrassed.
"will this teach you to listen to me next time?" the mother asked as she picked up her drink. "or do you need to poop in your pants a second time?"
i swear, it's tempting to poison her coffee the next time she comes into the store.
partner rant: i know you're not my permanent manager, but will it kill you to listen to your partners when it comes to the schedule? not only do you keep scheduling people against their availability, you're forgetting to make sure there's manager coverage each day. now the rest of us have to scramble to fix your mistakes. please, listen to us when we tell you the schedule needs to be fixed instead of waiting until the last minute.