yesterday was pretty dull at my new bux - most people have either left town for the holiday weekend, or they're staying at home hoping everyone will think they had enough money to take a mini-break. the few customers we did have were mostly laid-back regulars. there were, however, a couple of real "smarties" that stopped by as well.
an older woman came in and asked for a pound of french roast to be ground. my fellow barista brat ground the beans while i finished ringing the customer up. when my fellow barista brat gave her the pound of ground coffee the woman stared at her and said, "i think you forgot something."
"what did i forget?" fellow barista brat asked.
"think about it...you forgot something!" the woman repeated.
"did you need a bag?" fellow barista brat took a wild guess.
the woman sighed and shifted her weight.
"thank you? have a nice day?" fellow barista brat was still guessing at what she'd missed.
"you know, i'm not going to remind you. if you can't do your job properly then maybe i'll just quite coming here!" the lady huffed and left the store (also leaving her ground coffee on the counter).
my fellow barista brat was about to run after the woman and give her the ground coffee but i stopped her.
"when she comes back for it we'll just say 'i think you forgot something'!" i suggested.
too bad for us the woman never came back in for our amusement.
a man came in and ordered a grande drip. when i rang him up he exclaimed, "oh jesus! you want how much for a cup of coffee?"
now smartie #2 is a semi-regular at this bux and he's ordered a grande drip many times before.
"you know, when i was your age coffee wasn't so overpriced!" he informed me (but he still hadn't handed any money over yet).
"yeah, i hear that all the time." i responded and waited for the cash.
"think about it - it's just hot water that was run over crushed beans! you know, i have a coffee maker at home and i never use it. i should probably make my own coffee so i don't waste my money here." he said and started to walk away.
"sir, you still owe me for the coffee." i stopped him.
"didn't i pay you already?"
"no, you didn't."
"i could have sworn i did. we had a great conversation and everything!" he said but still wasn't making the move to pull his money out of his pocket.
"dollar seventy," i held out my hand even though he offered no money.
after a pause he finally reached into his pocket and gave me two crumpled singles.
"and give me back my change!" he barked. "i'm not tipping you for pouring a cup of coffee. especially when you were so rude about it!" he called out over his shoulder - oblivious to the fact i hadn't handed him his change yet.
partner rant: it's your first day on the job and already you're slacking? i know there's a lot to learn and i know it takes time to learn it, but can't you at least fake your interest? if only for one day? when i show you how to properly mark cups don't yawn and say, "ugh, this is SO boring!". when i ask you to check the lobby don't exhale heavily and say "again? i just did it half an hour ago." and when my fellow barista brat informs you that you can't drink while at register don't respond with a "well, that's stupid!". you want to know what's stupid? stupid is thinking you're behaviour is acceptable.