i've ranted about vanity dogs and their owners before. the folks that believe their beloved 'fifi' is actually a human offspring and not of the canine variety. every week someone ignores our clearly displayed "no pets" sign and saunters right in with their four legged friend.
"i'm sorry, but we can't have dogs in here." i always inform them. "but i'll be happy to bring your drink out to you when it's ready."
"but i'm HOLDING her!" the customer will say, as if that makes a difference.
"but i'm only going to be a second!" a different customer will protest.
"why isn't mr. peaches allowed in here? it's not like you serve food!" a truly clueless customer will reason.
usually we only have to go one round with the dog-loving customers, but of course there's ALWAYS an exception.
my bux's exception is named marcy.
marcy has a dog named max.
marcy loves max more than life itself. i know this because marcy tells us this everytime she brings max into the store.
usually we spot marcy in the parking lot and have her drink ready before she even makes it to the front door. other times, however, marcy and max make it into the store where they cause quite a fuss.
this past week's episode of 'the max and marcy show' was legendary.
"hi marcy, you know the rules - "
"don't give me that b.s.! you always tell me max can't be in the store so why is that guy in the corner allowed to have his dog?" marcy stuck her finger in perky assistant manager's face.
"marcy, only service animals are allowed inside." perky assistant manager didn't flinch.
"oh, so when it's someone you like you bend the rules, huh?" marcy raised her voice so the customer with the service dog could hear.
"no marcy," perky assistant manager sighed. "that's the law. health code says no animals unless it's a service animal."
"so how do you know he's a service animal, huh? did he tip you extra or something?" marcy was getting louder and max was starting to growl.
"um, the red vest with the words 'service animal' is how we can tell." perky assistant manager was getting angry.
"so, if i dress max up in a little red outfit, then he can stay?" marcy glared at my assistant manager.
"no marcy." perky assistant manager was having no more of max and marcy. "you know the rules. if you can't obey them then you can't come back here."
finally marcy and max left, but not before she bitched us out some more about not letting her beloved dog inside.
but here's the kicker:
today was my day off and i was running errands. i went to the bank and as i walked through the parking lot i saw marcy and max getting out of her car. sure, she was holding max in her arms but inside the car i could clearly see a toddler in a carseat! i didn't even know she had a friggen' kid! she locked her car and then took max into the bank with her while her child was left in his carseat. as soon as i got inside the bank i told the guard about marcy and her kid. he immediately walked over to her and told her that if she didn't get her child out from the backseat he'd call the police. marcy raised a huge fuss (are you surprised) but finally aquiesced.
it sickens me to know she cares more about a dog than the safety of a child. and it makes me nauseous to think that perhaps that poor kid has been left in the car when she brings max into my bux.
customer rant: when i ask for an americano with no room, don't ask me to repeat my order in spanish. are you kidding me?!? if you need your customers to speak your native tongue so that you can understand them, then maybe you shouldn't be working the register. i know how to order my drinks correctly. 'tall americano - no room' is quite clear, even if english isn't your first language.