remember mr. and mrs. moocher?
they were the older couple who asked for extra cups, water, coffee "refills" and always tried to get everything for free.
well, the moochers haven't been around since we quit giving them freebies. imagine my surprise when i covered a shift at a different bux and i saw the moochers heading towards the register!
"you know about these two, right?" i whispered to the register partner before the moochers made it to the counter.
"oh my god!" register partner gave me a look and wrinkled her nose. "i HATE these two!"
"well, make sure they know they have to pay for what they order." i told her before i went back to bar.
of course the moochers pulled out all the stops with register partner when she told them they would have to pay regular price for their coffee. and of course register partner fell for it all and charged them for only one refill, when they should have been charged for two grande drips.
besides the moochers, this bux has another infamous customer who wants to pay next to nothing for his drink.
apparently he waits until bux quits serving their mild coffee (we don't serve two different types of regular throughout the day) and asks for an extra extra foamy mild misto in his commuter mug.
since there is no more mild coffee and he refuses to drink the bold roast, he demands two espresso shots undiluted in his mug before the milk and foam are poured over the top. then he makes sure to badger the barista on bar so his foam is super, super stiff and demands that it rises at least three inches above the rim of his mug.
so in reality he's getting a venti cappuccino, but only ends up spending the amount of a tall misto, minus the cup discount. and the kicker is he'll make the barista remake it until the foam peak is EXACTLY to his liking.
this bux must be known for being soft on policy because later in the day three jr. high kids came in and begged for pastries, although they had no money.
and the register partner GAVE them free pastries because according to her "they're so annoying, i'd rather give them free stuff so they leave rather than have to listen to them whine for an hour."
wow, she's gonna make a great parent.
barista rant: don't accuse me of stealing your money just because you lost your wallet in my bux. especially if you lost it three days earlier and only just recently noticed it missing. don't label us baristas as thieves because you can't keep track of your belongings. and don't blame us for the fact that none of our customers turned it in.