tonight was another friday night from hell.
some of the highlights:
- remade about fifteen drinks. all because each customer asked for them "iced" when they wanted frappuccinos. and yes, each time we did indeed ask "do you want ice cubes or do you want it blended like a milkshake?" of course they insisted they wanted ice cubes only to wrinkle their noses when we presented them with their drinks. "no!" they all cried out. "i wanted the other kind. the kind that are all blended!"
- customer asked for a vanilla latte. so we made a vanilla latte. customer then tells us "oops! i wanted it with nonfat milk". so we remake a nonfat vanilla latte. customer then tells us "oops! i wanted sugar free vanilla". so we remake a nonfat sugar free vanilla latte. customer then tells us "oops! i wanted that decaf as well". she's lucky we didn't add any 'special sauce' to her drink.
- over the hill b-list actor comes in. asks for his usual drink and complains that it's always made wrong and that we need to make sure we learn how to make a proper cappuccino. fellow barista brat makes cappuccino to perfection. b-list actor bitches and says the foam is too sudsy. i remake drink - in exactly the same fashion as fellow barista brat. surprise, surprise the cappuccino is now perfect. "finally!" b-list actor exclaims. "THIS is the creamy foam i deserve!" yeah, the guy deserves something all right, but his mouth isn't the designated orifice.
partner rant: why do you insist on making my job harder?!? really, how hard is it to remember to give a customer their pastry? how hard is it to put a sleeve on a venti cup? how hard is it to remember to empty ALL the trashcans at the end of a shift? and how hard is it to DO YOUR FRIGGEN' JOB?!? apparently it's very hard because you have yet to work one shift without screwing everything up. please, if you can't hack it here - just leave. i promise, you'll be happier. i know i will.
7 comments:
Three words -
'Too Many Choices'
Forget nonfat, sugarfree, crushed ice...etc. Just milk, sugar, and ice. Period. This is what happens when you kids get too spoiled with too many choices - apparently customers get like spoiled brats too!
LOL!
Dare I ask what the secret "sauce" is?
Sugar free...non fat milk...what is the world coming to? Come on people. LIVE a little!
I agree with Sam...Get a new menu with less choices - it would be easier for everybody!
You need to tell these jerks three strikes and they're out.
i bartended for 3 years. i aged 10. i worked at one place which only made hawaiian drinks. from scratch. ie: blenders, fresh lime juice only squeezed to order, different garnish for each drink,
you wanted to shoot yourself in the face making these drinks and you'd get a dollar tip if that.
MUDDLING, PEOPLE, THERE WAS MUDDLING INVOLVED! !! ! ! !
people are assholes.
sam - it's true. my customers act like spoiled brats.
[sic] - hmmm.....just daydreamed about spiking a drink with ammonia
natalie - i don't think you want to know about the secret sauce. really, you don't. :)
marieta - how i wish all we sold was coffee and tea!
beth - i think they should only be allowed one strike myself!
b - c'est vrai. t'est une superstar et c'est une privelage de preparer ta boisson!
anne - ok, you've officially made me happy i work at bux and not at a hawaiian drink bar.
freaky filly - i have to ask: what did you order? and did it make you ill?
your very welcome nice blog
Post a Comment