there's a barista at my bux who i'm not entirely fond of. we've never had harsh words or anything along those lines - we just have very different styles of dealing with customers, managers and fellow baristas.
now, i RARELY work with this bitter barista, and the times our shifts have overlapped there's been relatively little drama - although she's curt with her fellow baristas, has almost no patience with customers and kisses an insane amount of manager ass. but when she's off the clock she's sweeter than saccharine.
now, i don't go for that "i'm going to be a right turd while we work together but after i punch out we can totally hang" mentality. in my opinion, if you can be polite and respectful when you're having fun, you're capable of being that way while you earn your paycheck. apparently bitter barista feels she isn't paid enough (and customer don't tip enough) for her to have a pleasant attitude. the sad thing is - her bad attitude rubs off on almost everyone around her (customers included).
but here's the crazy thing:
bitter barista wants to win the (non-existent) popularity contest.
so every time a barista says "i love working with you, brat." - bitter barista gets pissed.
each time a customer asks "where've you been, brat? i've missed you" - bitter barista huffs.
and when perky assistant manager says "i'm so excited you're working my shift today, brat!" - bitter barista pouts.
so now bitter barista watches my every move, hoping i'll majorly eff something up. and this weekend she thought she finally hit paydirt.
"brat was on bar today and this woman walked up to her and said 'can i have my lattes now?' and brat gave them to the lady without charging her." bitter barista told our manager (in front of the talker - no less).
"when? you mean this morning?" our manager asked her.
"yeah - she did it right when you were on the floor." bitter barista was hoping i'd get in trouble.
"that lady had already paid for those drinks. " manager told her. "she just wanted to wait until her husband showed up before her drinks were made."
the talker quickly relayed the conversation to me and all i could do was roll my eyes. thankfully it will be another two weeks before i work with bitter barista.
i can hardly wait.
customer rant: i've waited patiently in line. i haven't been pushy or rude. so why the hell did you start to take the order of the lady behind me when it was my turn to order? just because she's a pushy bitch doesn't mean you give her a pass to the front of the line. take care of the customer in front of you first, ok?