latest word from the bean tree is that howard has decided to be proactive about our profit losses. so he has figured out a way to help save money, and therefore save our company.
"is he finally getting rid of those sandwiches brat hates so much?" you might be asking.
"i bet he's realized that brewing coffee every half hour means a lot of wasted dollars down the drain." some of you might have deduced.
unfortunately for all of us, the corner mr. schultz has decided to cut is labor.
you see - apparently he's learned (over his decades in the business) that when your customers are already unhappy with your products and your service, the best thing to do is cut labor. that nothing will get those profit margins up like having less workers on the floor to serve drinks and deep clean. that you customers won't mind a bit having to wait longer in dirtier stores for your beverages that have been made by baristas who are overworked and micromanaged.
i guess it's a good thing howard didn't ask my opinion about how to get our stock value back up, because if he had i never would have suggested running the store with less labor. you see - i would have made the sorry and misguided decision to cut costs by not keeping a fully stocked pastry case all day long, which leads to hundreds of dollars a week in expired pastries that have to be thrown away.
i would NOT have spent the money to re-tool all the espresso machines - especially since those very machines that were re-tooled are being replaced by brand new espresso machines (that i'm sure cost a pretty penny).
and yes, i would have gotten rid of those damn ovens!
i guess i just don't see the long term cost benefits of having less employees on the floor to do the same (if not more, in some cases) amount of work.
i don't see how it would appeal to a customer to spend their hard earned money at an establishment that doesn't seem to care anymore about quality or service.
it seems that all the things that made bux so great (for the barista AND the customer) are being phased and/or forced out - only to be replaced by mediocrity at best.
i'm sorry, but i don't know any regular customers that come to bux because the coffee is "so great". they come, day after day, because of the connection they have with their baristas.
well - if this connection is no longer possible, then what reason do they have to keep coming back?
barista rant: please do not play 'whack-a-mole' with your beverage at my bar. i know it seems like it will be lots of fun to jam your straw into your iced beverage one-handed, but when you miss and end up spilling the entire contents of your drink all over my bar - well, fun is the last word to describe it. please use both hands to poke your straw through the lid, that way you won't have to wait for me to remake your beverage, and i won't have to wish a pox upon your house.